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Remote Administrative & Operations Assistant – Full Time
Recruiter: Rohan Attravanam
Remote (USA Time Zone)
Permanent / Full Time
About nurtureBEAST
nurtureBEAST is a fast-growing SaaS company that helps business owners automate their marketing, sales, and follow-up processes effortlessly with AI and automation. We empower professionals to stay top of mind with their clients, save time, and grow their business efficiently.
We are looking for a highly organized, proactive, and detail-oriented Administrative & Operations Assistant to help manage tasks, streamline operations, and support the CEO directly. If you are someone who thrives in a fast-paced environment and takes ownership of tasks with precision, this role is for you. This is a fully remote position, with a preference for candidates based in Latin America due to time zone alignment with the U.S.
About This Role
nurtureBEAST is seeking a dedicated and skilled Project and Operations Manager to serve as the backbone of our team. This crucial role will enable our sales and networking efforts by ensuring seamless internal operations and exceptional client satisfaction.
The ideal candidate will be a proactive individual with a strong blend of operational expertise, team leadership, and administrative support capabilities who thrives in a dynamic, client-focused environment.
Key Responsibilities
Client-Facing Leadership
- Engage directly with clients to understand their challenges and requirements
- Serve as a primary point of contact for operational matters
- Build and maintain strong client relationships through exceptional service delivery
Automation & Problem-Solving
- Identify opportunities to streamline processes through automation
- Design and implement automated solutions to address client and internal challenges
- Continuously optimize workflows to improve efficiency and reduce manual work
Team Support & Operations Management
- Act as the operational backbone, supporting team members by managing workload distribution
- Ensure all operational aspects run smoothly to enable the team's sales and networking focus
- Stay on top of all moving parts within the organization
- Coordinate resources and priorities across multiple projects
Strategic Task Management
- Prioritize tasks effectively, distinguishing between urgent and important activities
- Understand each team member's strengths and skills to ensure optimal task assignment
- Manage project timelines and deliverables to meet client expectations
Administrative Excellence
- Provide comprehensive administrative support including email management
- Handle routine operational tasks to free up leadership time for strategic activities
- Maintain organized systems and processes for maximum efficiency
What We're Looking For
Essential Skills & Experience
- Proven experience in project management and operations roles
- Strong client-facing communication and relationship management skills
- Demonstrated ability to implement automation solutions and process improvements
- Experience supporting leadership teams and managing administrative responsibilities
- Excellent prioritization and organizational abilities
- Understanding of team dynamics and ability to work with diverse skill sets
Technical Proficiency
- Familiarity with automation tools and platforms
- Strong email management and administrative software skills
- Project management software experience preferred
- Problem-solving mindset with a focus on systematic solutions
Personal Qualities
- Proactive and self-motivated approach
- Ability to juggle multiple priorities without losing focus
- Strong attention to detail while maintaining big-picture thinking
- Collaborative team player who enjoys supporting others' success
- Adaptable and comfortable in a fast-paced environment
What Success Looks Like
In this role, you will be instrumental in ensuring nurtureBEAST's operational efficiency while contributing directly to client success and team productivity. You'll know you're succeeding when:
- Our sales and networking efforts run more smoothly because operational concerns are handled seamlessly
- Clients consistently receive exceptional service and support
- Team members can focus on their core strengths because operational support is reliable
- Processes become more efficient through smart automation implementations
- Administrative tasks are handled proactively, creating more time for strategic work
How to Apply
To be considered for this position, please provide:
1. Detailed Resume/CV
- Highlight experience in project management, operations, and administrative support
- Include specific examples of client-facing roles and problem-solving achievements
- Show evidence of automation implementation and process improvement
- Demonstrate experience in team support and workload management
2. Compelling Cover Letter
- Address how your experience aligns with our specific needs
- Provide concrete examples of how you've served as an operational "backbone"
- Describe your approach to client-facing problem resolution
- Explain your methods for automation and process optimization
3. Portfolio or Case Studies (Strongly Recommended)
- Examples of automation solutions you've designed or implemented
- Documentation of process improvements you've delivered
- Evidence of successful client-facing project management
- Before/after examples of operational improvements you've achieved
4. Professional References
- Include contacts who can speak to your operational support capabilities
- References should be able to discuss your client-facing experience
- Ideal references can comment on your automation and problem-solving skills
Next Steps
We're excited to find the right person to join our team and make an immediate impact. If you're someone who thrives on making operations run smoothly while supporting others' success, we want to hear from you.
Questions? Feel free to reach out - we're happy to discuss this opportunity further.
nurtureBEAST is committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds and experiences.